Payment Mode

we accept all major debit & credit cards (including Mastercard, Visa) and also provide Net Banking, across major banks.

Return and Refund Policy

Thank you for shopping at TopStatues. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, please review our return and refund policy below.

1. Return Eligibility

• • • Timeframe: Returns must be initiated within 14 days of receiving your item.
    • Condition: Items must be returned in their original, unused, and undamaged condition with all packaging materials and tags intact.

2. Non-Returnable Items

• • • Custom or personalized items.
    • Items that have been used or altered in any way.
    • Sale or clearance items.

3. How to Return

• • • Contact us at info@topstatues.com with your order number and reason for return.
    • We will provide you with a return authorization and instructions on how to return the item.
    • Please pack the item securely and ship it to the address provided in the return instructions.

4. Return Shipping Costs

• • • The customer is responsible for return shipping costs unless the item is defective or incorrect.

5. Refund Process

• • • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed to your original method of payment within 7-10 business days.

6. Exchanges

• • • We do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order.

7. Damaged or Incorrect Items

• • • If you receive a damaged or incorrect item, please contact us immediately at info@topstatues.com with a photo of the item and your order number.
    • We will arrange for a replacement or a full refund for damaged or incorrect items.

8. Contact Us

• • • For any questions or concerns regarding returns or refunds, please contact us at info@topstatues.com.