Terms and Conditions

Last Updated: 01-11-2024

Effective Date: 01-01-2025

By accessing or using www.topstatues.com (the “Site”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, do not use the Site.

1. Acceptance of Terms

• By creating an account, browsing, or making a purchase, you agree to these Terms, our Privacy Policy, and Refund Policy.
• We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance.

2. Eligibility

• You must be at least 18 years old (or the legal age in your jurisdiction) to use this Site.
• Accounts are non-transferable. You are responsible for all activities under your account.

3. Account Registration

• Provide accurate and current information during registration.
• Notify us immediately of unauthorized account use.
• We may suspend accounts for violations of these Terms.

4. Product Listings & Orders

• Product Descriptions: We strive for accuracy but do not guarantee colors, sizes, or materials due to screen variations.
• Custom Orders: Personalized/custom products (e.g., engraved items) are final sale unless defective.
• Pricing Errors: We reserve the right to cancel orders with incorrect pricing or stock discrepancies.

5. Payment Terms

• Accepted payment methods: [Credit Cards, PayPal, etc.].
• You authorize us to charge the total amount (including taxes and shipping) at checkout.
• Failed payments may result in order cancellation.

6. Shipping & Delivery

• Delivery times are estimates, not guarantees.
• International buyers are responsible for customs duties, taxes, and fees.
• Risk of loss transfers to you upon delivery to the carrier.

7. Returns & Refunds

• Refer to our Refund Policy for eligibility, timelines, and processes.
• Non-Returnable Items: Custom products, perishables, and final sale items.

8. Intellectual Property

• All content (logos, text, images) is owned by Mantra Handicracts ( https://topstatues.com/) and protected by copyright laws.
• You may not reproduce, resell, or exploit content without written permission.

9. User-Generated Content

• Reviews, comments, or images submitted to the Site grant us a non-exclusive license to use them for marketing.
• You agree not to post unlawful, abusive, or infringing content.

10. Prohibited Conduct

You agree not to:

• Use the Site for illegal purposes.
• Hack, spam, or disrupt Site functionality.
• Infringe on third-party rights (e.g., counterfeit goods).

11. Limitation of Liability

• We are not liable for:
  • Indirect, incidental, or punitive damages.
  • Errors in product descriptions.
  • Delays/cancellations due to unforeseen circumstances (e.g., natural disasters).

12. Termination

• We may terminate your access to the Site for violations of these Terms.

13. Governing Law

• Disputes will be governed by the laws of [Your Jurisdiction, e.g., State of California].
• Dispute Resolution: [Arbitration/Mediation] is required before litigation.

14. Third-Party Links

• We are not responsible for content or practices of linked third-party sites (e.g., payment gateways, social media).

15. Contact Us

For questions about these Terms:

• Email: info@topstatues.com
• Phone: +852 65492201 or +977 9841321806
• Address: Central, Hongkong